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• Privacy Policy – Gruppo Fabbri Vignola S.p.A.
• If you are a UK citizen: Privacy Policy Automac UK Ltd.

Privacy Policy – Gruppo Fabbri Vignola S.p.A.

According to Regulation (EU) 2016/679

 

Dear User,

Gruppo Fabbri Vignola S.p.A. with registered offices in Vignola (MO), Via Per Sassuolo n. 1933, VAT No. 07222950961, as Data Controller (hereinafter: “Gruppo Fabbri Vignola” or the “Data Controller”) considers privacy and the data protection one of its main goals. This document has been drafted pursuant to art. 13 of EU Regulation 2016/679 (hereinafter: “Regulation” or “GDPR”) in order to allow you to know about our policy concerning privacy. We therefore invite you to read this Privacy Policy carefully before communicating any personal data to the Controller, as it contains important information on the protection of your personal data. This Privacy Policy is intended for the www.gruppofabbri.com website (hereinafter also only the “Website”) and is an integral part of the services offered through the Website. Please note that this Privacy Policy does not apply to the processing of personal data carried out through email addresses linked to third parties (i.e., companies belonging to the Gruppo Fabbri network) and published on the Website. For data processing carried out through these contact channels, we invite you to check the privacy policies of such third parties.

The processing of your personal data will be based on the principles of fairness, lawfulness, transparency, purpose and storage limitation, data minimization and accuracy, integrity and confidentiality, as well as the principle of accountability referred to in Article 5 of the Regulation. Your personal data will therefore be processed in accordance with the legal provisions of the Regulation and the confidentiality obligations provided therein.

By processing of personal data, we mean any operation or set of operations, carried out with or without the aid of automated processes and applied to personal data or sets of personal data, such as collection, recording, organization, structuring, storage, adaptation or modification, extraction, consultation, use, communication by transmission, diffusion or any other form of making available, comparison or interconnection, limitation, deletion or destruction.

 

INDEX 

1. Data controller 

2. Personal Data we process 

a. Browsing data

b. Data provided voluntarily by the user and third-party data 

c. Reserved Area for Customers 

d. Reserved Area for Service Centers  

e. Spare parts purchasing 

f. Cookies 

3. Purpose of processing  

4. Legal basis and mandatory or optional nature of the provision of data  

5. Recipients of Personal Data  

6. International transfers of Personal Data  

7. Storage of Personal Data  

8. Exercising data protection rights  

9. Changes to this privacy policy  

10. Contact information  

 

1. Data controller
The “Data Controller” for the processing of your personal data is Gruppo Fabbri Vignola S.p.A. as defined above.

 

2. Personal Data we process
After you browse the Website, Gruppo Fabbri Vignola will process certain personal data belonging to you, which may consist of an identifier such as a name, identification number, on-line identifier or one or more characteristic elements of your physical, physiological, psychological, economic, cultural or social identity, which make it possible to identify you as the Data Subject (hereinafter, simply the “Personal Data”). The Personal Data we process are the following:

a. Browsing data
In their normal operation, the computer systems and software procedures used to operate the Website acquire certain Personal Data whose transmission is implicit in the use of Internet communication protocols. This is information not collected for association with identified data subjects, but information which, by its very nature could, through processing and association with data held by third parties, permit the identification of users. This category of data includes IP addresses or domain names of the computers used by users connecting to the Website, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user’s operating system and IT environment. This data is used in the form of server side “logs” for the sole purpose of obtaining information on the use of the Website and to check its correct operation, to permit – given the architecture of the systems used – the correct provision of services, security and to ascertain liability in the event of possible cyber-crime against the Website or third parties; this data is processed in accordance with the GDPR and kept for the time strictly necessary to achieve the aforementioned purpose. Such personal data is stored for fifteen (15) days.

b. Data provided voluntarily by the user and third-party data
The Website allows users to provide personal information voluntarily, for example, through registration on the Website contact forms, requests for services or information, and the facultative, explicit and voluntary transmission of e-mails to the addresses listed on the Website, etc. This Privacy Policy therefore applies to the processing of any Personal Data voluntarily provided through the Website. This category also includes Personal Data disclosed to the Data Controller in the context of the use of social networks and interaction with the Fabbri Vignola Group, such as in the case of LinkedIn.

Should you provide third-party data in the use of these areas of the Website – for example, by filling in the “reason of your request” field in the contact form on the Website -, you act as an independent data controller, and therefore assume all relevant legal obligations and responsibilities. As such, you will be required to fully indemnify Gruppo Fabbri Vignola against any complaint, claim or demand for compensation for damages caused to any third party whose Personal Data has been processed through your use of the Website in violation of applicable data protection regulations. In any case, should you provide or otherwise process third party Personal Data in your use of the Website, you must guarantee – assuming all related responsibilities – that such processing has a suitable legal basis under art. 6 of the Regulation on the lawfulness of Processing.

c. Reserved Area for Customers
Your e-mail address, password and an identification code will be collected in the “Reserved Area for Customers” of the Website in order to allow you to register in Gruppo Fabbri Vignola’s customer area and provide you with access credentials which you must change at the first login.

After logging into this area of the Website, you will be able to consult a section dedicated to technical and information sheets of the products purchased from Gruppo Fabbri Vignola.

d. Reserved Area for Service Centers
If you are a Gruppo Fabbri Vignola employee or a collaborator of a service center (hereinafter “SC”) you will be provided with credentials to access your personal area. You must change your password the first time you log in to the Website.

If you have received credentials to access this area as a collaborator of a SC, after authentication, you will be able to access your personal area to manage the activities performed during a service intervention on behalf of Gruppo Fabbri Vignola, as well as all service orders, shipments, scheduled maintenance activities, the order book, and in general, all interventions on the Data Controller’s clients that are entrusted to you.

e. Spare parts purchasing
If you are a customer of Gruppo Fabbri Vignola, you will be provided with credentials to access the “Spare parts purchasing” section of the Website. You must change your password the first time you log in to the Website. By logging in this area of the Website, you will display the spare parts catalog and the prices reserved for you; you will also be able to purchase products that you are interested in.
Please note that it is not possible to make online payments through this section of the Website: you will only be able to generate a product order. You will then receive of a communication from Gruppo Fabbri Vignola containing all the necessary information to finalize your order, including information on payment methods.

f. Cookies

Definitions, characteristics and application of the legislation

Cookies are text files containing minimal information that are sent to your browser and stored on your computer, cell phone or other device every time you visit a website. At each link, the cookie sends the information back to the referring site.

Through the use of cookies, Websites remember your actions and preferences (such as, for example, login data, the chosen language, font size, other display settings, etc.) to avoid having to enter them again when you return to the Website or browse its pages. Cookies are mainly used for authentication purposes, session monitoring and to save information on the activities of users and may also contain a unique identification code that tracks the activities of users while browsing the Website itself, for statistical or advertising purposes. While browsing a website, you may also receive cookies from websites or web servers different to the one you are currently browsing (known as “third-party” cookies). Some operations would be impossible without the use of cookies, which in certain cases are technically necessary for the Website to operate.

There are various types of cookies with different characteristics and functions, which can remain on your computer for different periods of time: session cookies, for example, are automatically deleted when the browser is closed; persistent cookies, on the other hand, remain on your device for a predetermined length of time.

According to current legislation, the use of cookies does not always require your consent. In particular, “technical cookies”, cookies used for the sole purpose of transmitting a communication over an electronic communications network, or to the extent strictly necessary to provide a service explicitly requested by the user (for example, for authentication, language preferences), do not require this consent. In short, these cookies are either essential for the operation of the Website, or necessary for the activities requested by the user.

The technical cookies do not require express consent of the user to be installed.

On the other hand, “profiling cookies”, meaning cookies that are used to create user profiles and send advertising messages corresponding to the preferences expressed by the users while browsing the internet, require the prior consent of users.

 

Types of cookies used by the Website and the possibility to enable/disable them

Except for third-party cookies, for which you should refer directly to the corresponding disable/enable procedures indicated in the links below, the Website uses the following cookies, which can be disabled:

• Technical browsing or session cookies are strictly necessary for the operation of the Website or to permit use of the requested content and services;
• Technical analytics cookies are used to analyze the Website usage of users. These cookies do not collect information on the user’s identity or any personal data. The information is processed in aggregate and anonymous form.
• Functionality cookies are used to enable specific functions of the Website and a series of selected criteria (for example, the language) to improve the service.

Gruppo Fabbri Vignola uses third-party cookies, meaning cookies from websites or web servers other than Gruppo Fabbri Vignola’s Website for the purposes of such third parties. Please note that these third parties, listed below with links to their privacy policies, are typically independent data controllers for all data collected through the cookies they serve, or act as data processors for Gruppo Fabbri Vignola (in other words, they process Personal Data on behalf of Gruppo Fabbri Vignola).

The Cookies sent by Gruppo Fabbri Vignola through the Website are listed in the Cookie Policy.

 

How to display and manage cookies

You can select which cookies you wish to enable through the cookie control panel, as well as enable, block or delete cookies (entirely or in part) using the specific functions of your browser: however, if you disable technical and/or functional cookies, the Website may not be available, or some of its services or functions may not work properly, and you will have to modify or enter certain information or preferences manually each time you visit the Website. You can obtain more information on how to set your cookie preferences on your browser through the following links:

• Internet Explorer
• Firefox
• Chrome
• Safari
• Microsoft Edge

You can also use the AdChoices tool provided by the Digital Advertising Alliance or the YourOnlineChoice tool provided by European Interactive Digital Advertising Alliance.

 

3. Purpose of processing

Your Personal Data will be processed by Gruppo Fabbri Vignola for the following purposes:

1. to permit provision of the requested services (for example, to respond to a request for contact, information, request assistance, including customer assistance services, also submitted through the Website contact forms, the Reserved Area for Customers or the Spare parts purchasing section  etc.), and permit browsing of the Website (“Provision of Services”);
2. to conduct marketing activities, such as surveys and market research, and send information and promotional material on the activities, products and services of Gruppo Fabbri Vignola. If you consent to receiving information on promotional activities, including market research, we inform you that these activities may be conducted, as required by current regulations, by mail, phone (“traditional methods”), as well as e-mail, SMS-type messages and via social networks (“automated methods”). We likewise inform you that you can revoke  your  previously given consent by traditional or automated methods at any time, by writing informally to the Data Controller at privacy@gruppofabbri.com, or through the link at the bottom of our commercial e-mails, without prejudice to the lawfulness of processing carried out prior to revocation of your consent (“Marketing“);
3. to send commercial communications and conduct direct marketing campaigns via e-mail for similar products and services to the ones you purchase, unless you explicitly refuse to receive such communications when requesting a service or purchasing a product, or at a later date by writing to privacy@gruppofabbri.com (“Soft-spam”);
4. to fullfil any obligations under applicable laws, regulations or community legislation, or comply with requests by authorities (“Compliance”);
5. to communicate your Personal Data to our branch-office or network company located in the Country of your choice (“Communication“);
6. to interact with you through social networks (e.g. LinkedIn), by engaging with posts and/or comments that mention the Fabbri Vignola Group (“Social Interaction”);
7. offer personalised promotional communications on the social media used by the Fabbri Vignola Group (e.g. Google, LinkedIn, Meta). Please note that, according to the applicable legislation, this processing takes place in a joint-controllership between Fabbri Vignola Group and the individual platform on which the communication is displayed, which may also be visible on websites and mobile applications other than those of Gruppo Fabbri Vignola (“Retargeting”).

 

4. Legal basis and mandatory or optional nature of the provision of data

Gruppo Fabbri Vignola applies the following lawful bases for processing your Personal Data for the purposes indicated in Section Purpose of processing above:

– Provision of Services: The lawful basis of this processing activities is art. 6(1)(b) of the Regulation (“[…] processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract”). You can choose not to provide your Personal Data for this purpose, but if you do not complete the fields marked with an asterisk (*) it will not be possible to provide the Services through the Website or respond to your requests;

– Marketing: processing for Marketing purposes is based on your specific consent in accordance with art. 6(1)(a) of the Regulation (“[…] the data subject has given consent to the processing of his or her personal data for one or more specific purposes”).

The provision of your Personal Data for this purpose is therefore entirely optional and does not affect use of the Services. Note also that if you have otherwise provided or denied Gruppo Fabbri Vignola such consent, the chronologically most recent action will be taken as the reference. If you wish to withdraw your consent, you can do so at any time by writing to privacy@gruppofabbri.com;

– Soft-spam:  the current personal data protection legislation permits to Gruppo Fabbri Vignola to process your data for this purpose without your explicit consent. You can oppose the processing of your Personal Data for this purpose when requesting products and services, or later by writing to the Data Controller at privacy@gruppofabbri.com;

– Compliance: the processing of your Personal Data for this purpose is based on art. 6(1)I of the Regulation (“[…] processing is necessary for compliance with a legal obligation to which the controller is subject”);

– Communication: the processing of your Personal Data is based on art. 6(1)(b) of the Regulation, i.e. the execution of a contractual obligation or pre-contractual measures taken at your request. Gruppo Fabbri Vignola will connect you with its branch-offices or network companies located in the Country of your choice. The provision of your Personal Data for this purpose is optional; however, the failure to provide it would make it impossible for Gruppo Fabbri Vignola to get you in touch with the company that can best meet your needs as it is located in the Country you indicated.

– Social Interaction: the processing of your Personal Data is based on Article 6(1)(f) of the Regulation (“the processing is necessary for the pursuit of the legitimate interest of the data controller or a third party, provided that the interests or fundamental rights and freedoms of the data subject, which require the protection of personal data, do not override it”), that is, on the legitimate interest of the Fabbri Vignola Group in managing its image and brand on social networks and, more generally, on the internet.

– Retargeting: the processing carried out for the purpose of Retargeting is based on: i) the preferences expressed by the user on his/her social and other accounts; ii) the consent given by the user to the use of cookies and other tracking technologies, as better indicated in the Cookie Policy.

 

5. Recipients of Personal Data

For the purposes defined in the Purpose of processing Section above, your Personal Data may be shared with:

a. Persons authorized by us, such as Gruppo Fabbri Vignola employees, for conducting activities strictly related to the provision of the services, who adhere to adequate confidentiality and non-disclosure agreements.

b. Subjects who typically act as data processors, namely: i) people, companies or professional firms that provide administrative and legal services and assistance to Gruppo Fabbri Vignola on the provision of services; ii) subjects with whom it is necessary to interact for the provision of services (for example hosting providers) or; iii) subjects delegated to carry out technical maintenance activities (including maintenance on network equipment and electronic communications networks).

c. Law enforcement agencies, bodies or other authorities to whom your Personal Data must be sent by law, court order or other provisions of the authorities, or if necessary for defence in legal proceedings.

d. Companies belonging to Gruppo Fabbri Vignola, strictly for administrative-contractual purposes connected with activities of an organizational, administrative, financial and accounting nature.

e. branch-offices or other companies in the network of Gruppo Fabbri Vignola, with reference to the purpose of Communication described in paragraph 3.e above.

 

6. International transfers of Personal Data

Your Personal Data may be shared with recipients who could be located outside the European Economic Area. Gruppo Fabbri Vignola ensures that the processing of your Personal Data by said recipients is conducted in compliance with the Regulation and other applicable laws. Such transfers may be based on an adequacy decision, on the Standard Contractual Clauses approved by the European Commission or on another suitable legal basis. You can get more information from the Data Controller by writing to the addresses indicated in the “Contacts” section of this Privacy Policy.

 

7. Storage of Personal Data

Personal Data processed for the provision of services as described in the Purpose of processing and Communication Sections of the Privacy Policy will be kept for the time strictly necessary to achieve that purpose. In any case, given that such processing is conducted for the provision of services, the data controller will process and store your Personal Data for the period allowed by applicable law for the protection of its interests.

For the storage period applied to the Cookie processed through the Website see the Cookie Policy.

Personal Data processed for Marketing purposes will be processed until you withdraw your specific consents.

Personal Data processed for the Soft-spam purposes will be processed until you oppose such processing.

Personal Data processed for Compliance purposes will be kept for the period required by the specific obligation or applicable law.

Personal Data processed for the purposes of Social Interaction will be processed only for the time necessary to pursue the aforementioned purpose, without the need for further retention.

More information on Personal Data storage times and the criteria applied to determine this period can be obtained by writing to: privacy@gruppofabbri.com.

 

8. Exercising data protection rights

In accordance with article 15 and the following of the Regulation, you have the right to ask Gruppo Fabbri Vignola, at any time, for access to your Personal Data, to rectify or delete your data or to object to their processing pursuant to art. 21 of the Regulation. You also have the right to request the restriction of the processing of your Personal Data in the cases provided for by art. 18 of the Regulation, as well as to receive your Personal Data in a structured, commonly used and machine-readable format in the cases provided for by art. 20 of the Regulation.

Any requests to exercise your data subject rights can be directed in writing to privacy@gruppofabbri.com.

In all cases,  users can always lodge a complaint with the competent Data Protection Supervisory Authority (Garante per la Protezione dei Dati Personali), pursuant to art. 77 of the Regulation, if you consider the processing of your Personal Data to be in violation of the legislation in force.

 

9. Changes to this privacy policy

The Data Controller may modify or simply update this Privacy Policy, in part or in full, also due to changes in the laws and regulations that govern this subject and protect your rights. These changes and updates to the Privacy Policy will be notified to users on the home page of the Website. We therefore invite you to regularly visit this section to be aware of the most recent and updated version of this Privacy Policy so that you are always up to date on the information we collect and how we use it.

10. Contact information

To exercise your rights as data subject or for any other request, you can write to the registered offices of the Data Controller: Gruppo Fabbri Vignola S.p.A., at Via Per Sassuolo 1933, Vignola (MO), Italy, or e-mail to: privacy@gruppofabbri.com.

 

> If you are a UK resident:

Privacy Policy for Automac UK Limited

Effective Date: 17 July 2025

Introduction

Welcome to Automac UK Limited’s privacy policy.

Automac UK Limited respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Please also use the Glossary to understand the meaning of some of the terms used in this privacy policy.

1. Important information and who we are

Purpose of this privacy policy

This privacy policy aims to give you information on how Automac UK collects and processes your personal data through your use of this website, including any data you may provide through this page when you send us a request through our contact form.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

Controller

The Fabbri Group, Gruppo Fabbri Vignola S.p.A. is made up of different legal entities, one of which is Automac (UK) Limited. This privacy policy is issued on behalf of the Fabbri Group so when we mention “Automac UK”, “we”, “us” or “our” in this privacy policy, we are referring to the relevant company in the Fabbri Group responsible for processing your data. We will let you know which entity will be the controller for your data when you purchase a product or service with us. As Head Quarter of the Fabbri Group, Gruppo Fabbri Vignola S.p.A. is the controller and responsible for this website.

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.

Contact details

If you have any questions about this privacy policy or our privacy practices, please contact our data privacy manager in the following ways:

Email address: automacuk@gruppofabbri.com

Postal Address: Automac UK Limited, Unit A, Browning Way, Winsford, Cheshire CW7 2RH.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the privacy policy and your duty to inform us of changes

We keep our privacy policy under regular review. This version was last updated on the Effective Date which is set out at the top of this page. Historic versions can be obtained by contacting us.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

2. The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first and last name.
• Contact Data includes email address and telephone numbers.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data includes information about how you use our website, products and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We may also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you or a service you are requesting, and you fail to provide that data when requested, we may not be able to perform the service or contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

3. How is your personal data collected?

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
  • apply for our products or services;
  • subscribe to our service or publications;
  • request marketing to be sent to you;
  • enter a competition, promotion or survey; or
  • give us feedback or contact us.
• Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.
• Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources such as Technical Data from analytics providers such as Google based outside the UK.

4. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract or service we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.

Please refer to the Glossary to find out more about the types of lawful basis that we will rely on to process your personal data.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:

Promotional offers from us

We may use your Identity, Contact, Technical and Usage Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving that marketing.

Opting out

You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

5. Disclosures of your personal data

We may share your personal data with the parties set out below for the purposes set out in the table above.

• Other companies in the Fabbri Group acting as joint controllers or processors and who are based in Italy, Germany, France, Switzerland, Spain and provide IT and system administration services and undertake leadership reporting (Internal Third Parties).
• Service providers acting as processors based in France who provide IT and system administration services.
• Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in Italy who provide consultancy, banking, legal, insurance and accounting services.
• HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom.

(External Third Parties)

• Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
• Certain information (such as your interactions with our ads and website, and data collected via Google’s tracking technologies) is shared with Google to facilitate advertising services, campaign optimisation, and analytics. Google’s use of this information is governed by Google’s own privacy policy

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. International transfers

We share your personal data within the Fabbri Group. This will involve transferring your data outside the UK.

Many of our external third parties are based outside the UK so their processing of your personal data will involve a transfer of data outside the UK.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.

7. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

In some circumstances you can ask us to delete your data: see below for further information.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

9. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data.

• Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
• Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
• Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
  • If you want us to establish the data’s accuracy.
  • Where our use of the data is unlawful but you do not want us to erase it.
  • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
  • You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
• Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
• Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights).

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.

10. Glossary

LAWFUL BASIS

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.